Vodafone Qatar has now fully restored the Company’s 3G network with voice and data services including calls and SMS to/from other networks running smoothly. Vodafone is continuing to work towards the remaining restoration of 4G services as soon as possible.
On July 17, Vodafone Qatar experienced a major network outage with their Home Location Register (HLR) a key hardware component of their core network. The equipment failure took place during a network upgrade and extended to the network back-up and redundancy systems.
Once full service has been restored, Vodafone Qatar will address the issue of recognising the customer inconvenience that has arisen as a consequence of this event through an appropriate means of compensation.