DOHA: The Primary Healthcare Corporation (PHCC) will introduce patient triage system at Airport health centre on May 28.
Triage was piloted in Abu Nakhla Health Centre in July last year and following positive feedback has been rolled out on a phased basis to the remaining PHCC health centres.
The roll out is due to be completed by August this year. The service is currently running successfully at Abu Nakhla, Al Gharrafa, Omar Bin Khattab, Al Daayen, West Bay, Al Sheehaniya, Messaimer, Al Rayyan, Al Wakra , and Al Shamal Health Centres.
Under the triage system, patients who attend the health centre without a prior appointment will be assessed by well trained nurses who will ‘sort’ the patients according to clinical need. Those who, based on their assessment, need to be treated by a physician as a priority will be seen first.
The remaining patients, with more routine needs, will be allocated an appointment on the same day or at a later date. Patients returning for an appointment will have adequate time with the physician.
In health centres where triage has already been implemented the majority of patients (91 percent) are reporting shorter waiting times and are benefiting from the new appointment system that is implemented alongside the Triage System, PHCC said yesterday.
The Peninsula
