Doha, Qatar: The Ministry of Commerce and Industry (MoCI) imposes an administrative one-week closure for Talabat services, a food delivery platform operating in Qatar.
The Ministry stated that the company was found in violation of Articles (7) and (11) of Law No. (8) of 2008 on Consumer Protection and its executive regulations.
In a statement, the Ministry said: "The decision was made due to repeated violations and multiple substantiated complaints against the company."
These include displaying or describing goods with false or misleading information, which deceived consumers and unlawfully obtained their money. The Ministry also stated that the Talabat Services Company failed to guarantee services, as another violation.
"These practices constitute an infringement of consumer rights and a breach of the applicable laws and regulations in the State of Qatar," it added in a statement.
Talabat users flocked to social media to report issues with the app’s downtime. At the time of publishing this report, at 10:50am local time on Wednesday, the Talabat app has been experiencing slow performance and loading failures.
The Ministry affirmed that this measure falls within its ongoing efforts to strengthen market oversight and ensure compliance by service providers with laws and regulations. It stressed that it will not tolerate any violations that may harm consumer rights or negatively affect the business environment in the country.
