UDC President, CEO and Member of the Board Ibrahim Jassim Al Othman receives the certificates from Jon Wilks, the British Ambassador to the State of Qatar.
Doha: United Development Company (UDC), a leading Qatari public shareholding company and master developer of The Pearl and Gewan Islands, has achieved five certifications demonstrating its services and operations are aligned with internationally recognized standards set by the International Organization for Standardization (ISO) including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health & Safety Management), ISO 27001 (Information Security Management) and ISO 22301 (Business Continuity Management).
This international accreditation was awarded to UDC by the British Standards Institution (BSI) where Jon Wilks, the British Ambassador to the State of Qatar delivered the certificates to Ibrahim Jassim Al Othman, UDC President, CEO and Member of the Board in the presence of UDC and BSI senior officials, at a ceremony held at UDC Tower in The Pearl Island.
The standards achieved are based on a number of quality management, efficiency, safety and sustainability principles, covering not only UDC services at The Pearl Island, but also those of its subsidiaries, Ronautica and Hospitality Development Company (HDC) which respectively operate one of the Middle East’s largest marinas in Porto Arabia and various F&B and hospitality concepts across The Pearl Island. In this context, Ibrahim Jassim Al Othman, UDC President, CEO and Member of The Board said: “Aligning our functions with international ISO standards ensures that our customers and stakeholders get consistent, good quality services. As such, being able to renew our status through yearly ISO audits is considered a great milestone which expresses our unwavering commitment to pursuing operational excellence at all levels through constantly improving our internal processes.”
Al Othman further added: “These certifications are particularly noteworthy as we aim to position UDC as a premium developer and give The Pearl Island visitors and investors as well as marina clients the assurance of world-class levels of service, which guarantees customer satisfaction, effective risk management and commitment to legal and regulatory requirements.”
The certification followed a comprehensive and extensive external audit of all UDC, Ronautica and HDC’s internal processes and public services including hard and soft services, delivered to residents, visitors, and customers.
Ronautica’s accreditation is equally significant making Porto Arabia one of the first marinas in the world to receive all three international certifications for quality, environment and health and safety management.
UDC is also the first developer and The Pearl Island the first community in Qatar to be certified for implementing strong Business Continuity Management systems and strategies with a comprehensive approach to resilience enabling update, control, and deployment of effective plans, as well as accounting for contingencies, capabilities, and business needs to deal with disruptive incidents while continuing to operate essential functions.
