Vodafone’s Bill Manager service, launched last month, has generated an unprecedented response from customers. The service is designed to ensure that Vodafone Red post-paid customers never receive a shocking bills.
The service has saved customers around QR 5.05m from international roaming usage in over four weeks.
Bill Manager is a free of charge service that is automatically activated for Red Customers. It gives them benefits of best local data or roaming products when they go out of bundle without having to activate those products in advance.
“We care passionately about earning and keeping our customers’ trust. This empowers customers with a clear understanding of their billing and help them manage their costs. I’m proud to say Bill Manager is designed to put our customers in complete control of their spending,” said Mohamed Al Sadah, Chief Operating Officer, Vodafone Qatar.
For customers who go out of their data bundle in Qatar, using Bill Manager means they have to pay only QR 60 for 1GB of extra data. The service also delivers enormous benefits to customers who start roaming in one of the 78 countries included in the Vodafone Passport Pack.
When roaming data or voice usage reaches QR 100 (the price of Vodafone Passport Pack), rather than being charged on standard roaming rates, which can go as high as QR 55 per MB – customers will automatically receive 1GB data valid in 78 countries, 1GB additional data valid in GCC countries and 100 Roaming Minutes valid for a week for absolutely no extra charge.
