Ooredoo has reminded customers to be vigilant and not trust calls via social media or communication applications (apps) wherein the caller ID displays ‘Ooredoo’.
Fraudsters are able to change their caller ID or display names to ‘Ooredoo’ using some of the popular communication apps, to ring customers and ask for credit card and account details, or top-up credit details in order to release a fake ‘prize’.
According to the company, Ooredoo representative will ring customers via the account number 4420 0000 only, and all calls registered under the caller ID name ‘Ooredoo’ received via apps are fake.
The company has urged customers to report any scam numbers via the 111 call centre and to block suspicious numbers via their selected caller ID apps.
